A companion experience to shop on your TV

As live shopping is becoming ever so popular, Amazon enhances your viewing opportunities through the use of Prime Video and Freevee’s channels to promote our creators.

Timeline

Design to Development: January 2023 - January 2024

Launch Date: March 2024

Ongoing Improvements: March 2024 - Now

Collaborators

Kevin Xu, Senior Product Manager

Jia Zhang, Senior QA Engineer

Craig Shih, Senior Software Development Engineer

Dumitru Lupanciuc, Software Development Engineer

Matt Walsh, Senior Software Development Engineer

Gordon Zhang, Software Development Engineer II

Overall Impact

Launched on Amazon.com for both iOS and Android for the 10-foot experience (TV)

My Contributions

Sole designer in designing and creating Amazon’s first companion experience for the TV from 0-1.

Have undergone 20+ various iterations before narrowing down the designs.

Ran many user test sessions + bug bashes to help in optimization and building a clear path to a strong user experience.

Still ongoing with new ways to better build partnerships with Prime Video and other big brands.

TL;DR Context

Amazon has been looking to grow the creator space through the use of live shopping content. With additional partnerships that happened internally, we’re proud to announce that Amazon’s expansion in the shoppable video space will now integrate with Prime Video and Freevee to further bring customers to shop at the tip of the fingers, and remote.

Source articles:

About Amazon - Amazon Live introduces an interactive and shoppable channel on Prime Video and Amazon FreeveeAmazon News on X

TechCrunch - UMV: 7,168,307

The Information - UMV: 859,542

The U.S. Sun - UMV: 24,227,993

Chain Store Age - UMV: 159,045

Fashion United - UMV: 103,844

Marketing Dive - UMV: 129,037

PYMNTS - UMV: 822,216

Retail Dive - UMV: 292,355

Retail Wire - UMV: 180,719

Retail TouchPoints - UMV: 53,488

The Problem

Shopping is hard on the TV as is. There’s a lot of limitation when having to prioritize how we handle creators vs. product placements. How can we make that better?

Traditional shopping is commonly handled through either our mobile or desktop experiences.

Shopping on your television on the other hand, is highly uncommon.

What are the challenges?

Challenge 1

Lack of context

Very hard to understand how to shop for items from TV

Challenge 2

Disconnect from creators

Creators are unable to maintain a connection to watchers

Challenge 3

Maintaining view duration

Lack of access to items create a high drop rate

Justin

I would love to watch on a bigger screen when shopping for potential items

Casey

I have a hard time discovering and purchasing things that interest me on the big screen

Roseanne

I would love to watch on a bigger screen when shopping for potential items

Darren

Got it! Thank you for the feedback!

A companion experience to shop on your TV

As live shopping is becoming ever so popular, Amazon enhances your viewing opportunities through the use of Prime Video and Freevee’s channels to promote our creators.

Timeline

Design to Development: January 2023 - January 2024

Launch Date: March 2024

Ongoing Improvements: March 2024 - Now

Collaborators

Kevin Xu, Senior Product Manager

Jia Zhang, Senior QA Engineer

Craig Shih, Senior Software Development Engineer

Dumitru Lupanciuc, Software Development Engineer

Matt Walsh, Senior Software Development Engineer

Gordon Zhang, Software Development Engineer II

Overall Impact

Launched on Amazon.com for both iOS and Android for the 10-foot experience (TV)

My Contributions

Sole designer in designing and creating Amazon’s first companion experience for the TV from 0-1.

Have undergone 20+ various iterations before narrowing down the designs.

Ran many user test sessions + bug bashes to help in optimization and building a clear path to a strong user experience.

Still ongoing with new ways to better build partnerships with Prime Video and other big brands.

TL;DR Context

Amazon has been looking to grow the creator space through the use of live shopping content. With additional partnerships that happened internally, we’re proud to announce that Amazon’s expansion in the shoppable video space will now integrate with Prime Video and Freevee to further bring customers to shop at the tip of the fingers, and remote.

Source articles:

About Amazon - Amazon Live introduces an interactive and shoppable channel on Prime Video and Amazon FreeveeAmazon News on X

TechCrunch - UMV: 7,168,307

The Information - UMV: 859,542

The U.S. Sun - UMV: 24,227,993

Chain Store Age - UMV: 159,045

Fashion United - UMV: 103,844

Marketing Dive - UMV: 129,037

PYMNTS - UMV: 822,216

Retail Dive - UMV: 292,355

Retail Wire - UMV: 180,719

Retail TouchPoints - UMV: 53,488

The Problem

Shopping is hard on the TV as is. There’s a lot of limitation when having to prioritize how we handle creators vs. product placements. How can we make that better?

Traditional shopping is commonly handled through either our mobile or desktop experiences.

Shopping on your television on the other hand, is highly uncommon.

What are the challenges?

Challenge 1

Lack of context

Very hard to understand how to shop for items from TV

Challenge 2

Disconnect from creators

Creators are unable to maintain a connection to watchers

Challenge 3

Maintaining view duration

Lack of access to items create a high drop rate

Justin

I would love to watch on a bigger screen when shopping for potential items

I have a hard time discovering and purchasing things that interest me on the big screen

Casey

Roseanne

I would love to watch on a bigger screen when shopping for potential items

Darren

Got it! Thank you for the feedback!

A companion experience to shop on your TV

As live shopping is becoming ever so popular, Amazon enhances your viewing opportunities through the use of Prime Video and Freevee’s channels to promote our creators.

Timeline

Design to Development: January 2023 - January 2024

Launch Date: March 2024

Ongoing Improvements: March 2024 - Now

Collaborators

Kevin Xu, Senior Product Manager

Jia Zhang, Senior QA Engineer

Craig Shih, Senior Software Development Engineer

Dumitru Lupanciuc, Software Development Engineer

Matt Walsh, Senior Software Development Engineer

Gordon Zhang, Software Development Engineer II

Overall Impact

Launched on Amazon.com for both iOS and Android for the 10-foot experience (TV)

My Contributions

Sole designer in designing and creating Amazon’s first companion experience for the TV from 0-1.

Have undergone 20+ various iterations before narrowing down the designs.

Ran many user test sessions + bug bashes to help in optimization and building a clear path to a strong user experience.

Still ongoing with new ways to better build partnerships with Prime Video and other big brands.

TL;DR Context

Amazon has been looking to grow the creator space through the use of live shopping content. With additional partnerships that happened internally, we’re proud to announce that Amazon’s expansion in the shoppable video space will now integrate with Prime Video and Freevee to further bring customers to shop at the tip of the fingers, and remote.

Source articles:

About Amazon - Amazon Live introduces an interactive and shoppable channel on Prime Video and Amazon FreeveeAmazon News on X

TechCrunch - UMV: 7,168,307

The Information - UMV: 859,542

The U.S. Sun - UMV: 24,227,993

Chain Store Age - UMV: 159,045

Fashion United - UMV: 103,844

Marketing Dive - UMV: 129,037

PYMNTS - UMV: 822,216

Retail Dive - UMV: 292,355

Retail Wire - UMV: 180,719

Retail TouchPoints - UMV: 53,488

The Problem

Shopping is hard on the TV as is. There’s a lot of limitation when having to prioritize how we handle creators vs. product placements. How can we make that better?

Traditional shopping is commonly handled through either our mobile or desktop experiences.

Shopping on your television on the other hand, is highly uncommon.

What are the challenges?

Challenge 1

Lack of context

Very hard to understand how to shop for items from TV

Challenge 2

Disconnect from creators

Creators are unable to maintain a connection to watchers

Challenge 3

Maintaining view duration

Lack of access to items create a high drop rate

Justin

I would love to watch on a bigger screen when shopping for potential items

Casey

I have a hard time discovering and purchasing things that interest me on the big screen

Roseanne

I would love to watch on a bigger screen when shopping for potential items

Darren

Got it! Thank you for the feedback!